CUSTOMER SERVICE

Montlakegolf.com Service Hours are Monday to Friday from 7am to 10pm Japan Standard Time or 3pm to 6am Pacific Standard Time. Please email us at info@montlakegolf.com and a member of our team will get back to you as soon as possible. 

  

SHIPPING & DELIVERY

Orders are processed within 1-5 business days of placing your order before being shipped. With high demand items, your order may be backordered or delayed. You will be notified if there are anticipated delays. When placing your order, it is important to submit accurate shipping information. We will ship to the address provided and will not be liable for lost packages due to incorrect shipping information. We will only ship to matching billing and shipping addresses and will not ship to P.O. Boxes. When using PayPal we will only ship to "confirmed" addresses. 

 

RETURNS

Domestic Returns (Japan)

Please visit the website below to process a return/exchange. 

https://www.montlakegolf.com/pages/returns

  

International Returns

Please see International Return Policy. 

  

All items marked FINAL SALE cannot be returned or exchanged.